Phuket Retail: Staff productivity, not piracy, the key to success

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Phuket Retail: Staff productivity, not piracy, the key to success

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PHUKET: Phuket has experienced unprecedented growth across at levels of the retail sector over the past two decades, but without any real improvement in customer service especially in terms of product knowledge and foreign language skills. Rapid improvement in these areas is needed if the island is to capitalize on its many advantages and to emerge as a regional retail hub by 2015, when the terms of the ASEAN Economic Community (AEC) charter take effect. The introduction of the AEC 2015 charter is being heralded as marking the advent of a whole new era of economics for the Southeast Asian bloc.

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Phuket Retail: Staff productivity, not piracy, the key to success

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