Thai Airways is promising disciplinary action after an investigation found both the flight captain and the station manager based in Zurich had acted ‘unethically’ in the delayed Zurich-Bangkok flight earlier this month. The Thai Airways president Sumeth Damrongchaitham has apologised for the incident stating the investigation showed that the problems happened due to lack of coordination between the flight captain and the Zurich station manager. “They failed to prioritise the interests of passengers and the airline in resolving the seating dispute of two off-duty pilots heading to Bangkok,” he said.
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Thai Airways apologises for the Zurich-Bangkok stuff up
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